**Last updated: August 5, 2026**

**Effective: August 5, 2026**

PLACEHOLDERS TO FILL BEFORE PUBLISHING — search for [ and replace:

[LEGAL ENTITY], [REGISTERED ADDRESS], [JURISDICTION], [COURTS].

1. Agreement

These Terms of Service (“Terms”) are a binding agreement between you (“you”, “your”,

“Customer”) and [LEGAL ENTITY], [REGISTERED ADDRESS] (“GTMatic”, “we”, “us”),

governing your use of the GTMatic web application, API, and browser extension

(together, the “Service”).

By creating an account, connecting a service, or using the Service, you accept

these Terms. If you do not accept them, do not use the Service.

If you are entering into these Terms on behalf of a company, you represent that you

have authority to bind that company, and “you” means that company.

Contact: dain@gtmatic.com

2. What the Service does

GTMatic connects to the tools your company already uses, builds a model of your

business from what it reads there, and proposes go-to-market actions — outbound

messages, replies, meeting bookings, decisions — for you to approve.

GTMatic proposes. You decide. No message is sent, no meeting is booked, and no

external action is taken without your explicit approval of that specific action.

3. Accounts

• You must be at least 16 years old and able to form a binding contract.

• You must give accurate account information and keep it current.

• You are responsible for everything that happens under your account, including

actions taken by anyone you give access to.

• Keep your credentials secure. Tell us at dain@gtmatic.com immediately if you

suspect unauthorized access.

• One human per account, unless we agree otherwise in writing. Do not share logins.

4. Plans, billing and cancellation

4.1 Plans

| Plan | Price | What you get |

|---|---|---|

| Free | $0 | Website analysis, and one Decision run. Daily limits apply to Ask and other AI features. |

| Pro | $99 / month | Full access to connected sources, decisions, outreach and the execution engine. |

Prices are in USD and exclude taxes unless stated otherwise. We may change pricing

with 30 days’ notice; changes take effect at your next renewal.

4.2 Payment

Paid plans are billed in advance through Stripe and renew automatically

each month until cancelled. By subscribing you authorize us, through Stripe, to

charge your payment method on each renewal date.

You are responsible for all applicable taxes, VAT, and duties.

4.3 Failed payments

If a charge fails, we may retry it and may suspend or downgrade your account until

payment succeeds. Suspension does not delete your data.

4.4 Cancellation and refunds

You may cancel at any time from the app. Cancellation takes effect at the end of

the current billing period; you keep Pro access until then.

Fees already paid are non-refundable, except where refunds are required by

law, or where we choose to grant one at our discretion. We do not provide prorated

refunds for partial months or unused capacity.

Consumers in the EEA and UK retain any statutory right of withdrawal that applies

to them; contact dain@gtmatic.com to exercise it.

4.5 Usage limits

Some features are metered (for example, daily Ask limits on the Free plan, and

per-channel outreach caps that ramp up over time). We may enforce reasonable rate

limits to protect the Service and the reputation of your sending accounts. Outreach

caps exist for deliverability and account-safety reasons and cannot be raised on

request.

5. Connected services

5.1 Your authorization

The Service works by connecting to third-party services (Google, Microsoft, Slack,

Stripe, PostHog, GitHub, Fathom, X, LinkedIn, IMAP mail servers, and others). You

authorize each connection yourself through that provider’s consent screen, and you

may revoke any connection at any time.

5.2 You must have the right to connect

You represent that you have the authority to connect each account and to permit

GTMatic to access the data in it — including, where the account belongs to your

employer or contains other people’s communications, the necessary internal

permission to do so.

5.3 Third parties are not our responsibility

Connected services are governed by their own terms and privacy policies. We are not

responsible for their availability, accuracy, changes to their APIs, their pricing,

or their suspension or termination of your account. If a provider changes or

removes an API, the corresponding GTMatic feature may change or stop working.

5.4 Data sources vs. actions

Some connections are read-only (Stripe, PostHog, GitHub). Some can also act on your

behalf (Gmail send, Calendar events, Slack post, X post and DM, LinkedIn message via

the extension). Write access is requested separately, at the moment you first take

that kind of action.

6. Outreach — your responsibility

This section matters. Read it.

GTMatic drafts and queues outbound messages, and can enrich a prospect’s contact

details on your explicit opt-in. When you approve a message, you are the sender.

You — not GTMatic — are the controller of the recipient’s personal data and the

party responsible for the communication.

You agree that, for every message you send through the Service, you will:

• comply with all applicable law governing electronic communications, including

CAN-SPAM, CASL, the GDPR and ePrivacy Directive, and any local

anti-spam or telemarketing law that applies to you or your recipient;

• have a valid lawful basis for contacting the recipient, and honor opt-out and

erasure requests promptly;

• include accurate sender identification and a working unsubscribe mechanism where

the law requires one;

• comply with the terms of service of every platform you send through — including

LinkedIn’s User Agreement and X’s Terms, which restrict automated

messaging and account automation;

• not send unlawful, deceptive, harassing, or bulk unsolicited messages.

Using the Service does not make an outreach campaign lawful. We provide the

tooling; the legal judgment about who to contact and what to say is yours.

You accept that automated or semi-automated messaging on third-party platforms may

result in that platform restricting, rate-limiting or suspending your account, and

that this risk is yours. GTMatic applies conservative rate limits and warm-up ramps

to reduce it, but cannot eliminate it.

7. Your content

You keep all rights to the data you provide and the data GTMatic reads from your

connected accounts (“Customer Data”).

You grant us a worldwide, non-exclusive, royalty-free license to host, copy,

transmit, process and display Customer Data **solely to operate and support the

Service for you**, and to the extent needed to comply with law.

We do not use Customer Data to train AI models — ours or any third party’s. See the

[Privacy Policy](./privacy-policy.md) for how Customer Data is handled and which

sub-processors are involved.

8. AI-generated output

The Service uses large language models to interpret your data and generate

proposals, drafts, summaries and answers (“Output”).

• Output can be wrong, incomplete, or misleading. Models make things up.

• Review every Output before acting on it. You are responsible for what you

send and for decisions you make based on Output.

• Output is not legal, financial, tax, or professional advice.

• Similar Output may be generated for other customers; we make no claim that

Output is unique, and we grant you whatever rights we have in it, to the extent

we have any.

9. Acceptable use

You may not, and may not permit anyone else to:

• use the Service to send spam, phishing, malware, or any unlawful, defamatory,

harassing, or discriminatory content;

• use it to scrape, harvest or resell personal data, or to build a competing

contact database;

• reverse engineer, decompile, or attempt to derive the source code of the Service,

except where that restriction is prohibited by law;

• resell, sublicense or provide the Service to third parties as a service bureau

without our written agreement;

• circumvent usage limits, rate limits, outreach caps, plan entitlements or

authentication;

• probe, scan or test the Service’s security without our prior written permission,

or access accounts or data that are not yours;

• use the Service in a way that overloads our infrastructure or degrades it for

other customers;

• use the Service to develop a competing product, or to benchmark it for

publication without our consent.

We may suspend an account immediately for a violation of this section, and for

severe or repeated violations, terminate it.

10. Browser extension

We grant you a personal, revocable, non-transferable license to install and use the

GTMatic browser extension solely to send messages you have approved in the Service,

from your own browser session.

You may not modify, redistribute or repackage the extension. You acknowledge that

the extension operates within your logged-in LinkedIn session and that your use of

LinkedIn remains subject to LinkedIn’s own agreement with you (see §6).

11. Intellectual property

The Service — including its software, models, prompts, interface, design, and

documentation — is owned by GTMatic and its licensors and is protected by

intellectual property law. We grant you a limited, non-exclusive, non-transferable,

revocable right to use the Service during your subscription, subject to these

Terms. All rights not expressly granted are reserved.

“GTMatic”, our logo and our product names are our trademarks. Do not use them

without permission.

12. Feedback

If you send us ideas, suggestions or feedback, we may use them without restriction

or obligation to you. You are not required to send us feedback.

13. Confidentiality

Each party may receive non-public information from the other. The receiving party

will protect it with at least reasonable care, use it only for the purposes of

these Terms, and not disclose it except to personnel and advisors bound by similar

obligations, or as required by law. This does not apply to information that is

public, independently developed, or lawfully received from a third party.

14. Beta and early-access features

We may label features as beta, preview or early access. These are provided **as

is**, may change or be withdrawn without notice, may be unstable, and are excluded

from any availability commitment.

15. Disclaimers

THE SERVICE IS PROVIDED ”AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT

PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free or secure,

that Output will be accurate, that any business outcome, meeting, reply, deal or

revenue will result from using it, or that connected third-party services will

remain available.

Nothing in these Terms excludes liability that cannot lawfully be excluded,

including for death or personal injury caused by negligence, or for fraud.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

1. NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR

PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY,

OR LOSS OR CORRUPTION OF DATA, EVEN IF ADVISED OF THE POSSIBILITY.

2. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE

SERVICE WILL NOT EXCEED **THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE

TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.**

These limits apply regardless of the theory of liability and survive any failure of

an exclusive remedy. Some jurisdictions do not allow certain exclusions, so parts

of this section may not apply to you.

17. Indemnification

You will defend, indemnify and hold harmless GTMatic and its officers, employees

and agents from any third-party claim, demand, loss, liability or expense

(including reasonable legal fees) arising out of:

• your Customer Data or your use of the Service;

• messages you approved and sent through the Service, including any claim that

they violated anti-spam, privacy or platform rules;

• your violation of these Terms or of any law or third-party right.

18. Term, suspension and termination

These Terms apply from the moment you create an account until terminated.

• You may terminate at any time by cancelling your subscription and deleting

your account in-app.

• We may suspend or terminate your access immediately for a material breach

(including §6 and §9), for non-payment, or where required by law; and otherwise

on 30 days’ notice.

On termination: your right to use the Service ends, and your data is deleted as

described in the Privacy Policy. Export anything you want to keep before you

delete your account — deletion is permanent.

Sections 6, 7, 11, 12, 13, 15, 16, 17, 19 and 20 survive termination.

19. Changes to the Service and these Terms

We are actively building GTMatic and features will change. We may modify, add or

remove features at any time. We will not materially degrade a core feature you are

paying for without notice.

We may update these Terms. For material changes we will give at least **14 days’

notice** by email or in-app before they take effect. Continuing to use the Service

after that means you accept the updated Terms. If you do not accept them, cancel

before they take effect.

20. Governing law and disputes

These Terms are governed by the laws of [JURISDICTION], without regard to its

conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the

[COURTS].

If you are a consumer, this does not deprive you of the protection of mandatory

consumer-protection rules of the country where you reside.

Before filing a claim, please contact dain@gtmatic.com — we will try to resolve it

informally within 30 days.

21. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement

between us on this subject and supersede prior discussions.

• Severability. If a provision is held unenforceable, the rest stays in effect

and the provision is modified to the minimum extent needed to make it

enforceable.

• No waiver. Failure to enforce a provision is not a waiver of it.

• Assignment. You may not assign these Terms without our consent. We may assign

them in connection with a merger, acquisition or sale of assets.

• Force majeure. Neither party is liable for delay or failure caused by events

beyond reasonable control, including third-party service outages.

• Independent contractors. Nothing here creates a partnership, agency,

employment or joint venture.

• Notices. We may give notice by email to the address on your account or in-app.

Send notices to us at dain@gtmatic.com.

22. Contact

Email: dain@gtmatic.com

Entity: [LEGAL ENTITY], [REGISTERED ADDRESS]